Frequently Asked Questions
1. How can I place an order?
You can browse our website, select your preferred product and size, add it to your cart, and proceed to checkout.
2. What payment methods do you accept?
We accept the payment methods available at checkout, including online payment options and Cash on Delivery, where available.
3. How can I check my order status?
Once your order is shipped, you will receive tracking details through the contact information provided during checkout.
4. How long does delivery take?
Orders are generally delivered within 5–10 business days, depending on your location and courier availability.
5. Can I cancel my order?
Yes, cancellation is possible before the order is shipped. Once the order has been shipped, cancellation may not be possible.
6. Can I exchange a product?
Yes, eligible products can be exchanged according to our Exchange Policy.
7. Can I return a product?
Returns are accepted only for eligible products and according to our Return Policy.
8. What if I receive a damaged or incorrect product?
Please contact our customer support team as soon as possible after receiving your order, preferably within 48 hours, with photos/videos of the product and packaging.
9. How should I choose my size?
Please check the size chart available on the product page before placing your order.
10. How can I contact you?
You can contact us through our Contact Us page or using the contact details provided on our website.